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What are the advantages of registering for the MUGI system (MUGI private dipartimento)?

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What are the advantages of registering for the MUGI system (MUGI private dipartimento)?

February 13, 2026 digitalth No Comments
  • On long-distance trainer tickets purchased at Pesa buono offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the buono is purchased at the buono office.

How do Rso register for the MUGI system?

Website (Access your account > Private distretto) / Mugi APP (My settings > Private reparto) Onesto see account movements, vertice up cards and obtain receipts for non-transferable cards you must register as a user of the system. Preciso do this, go onesto the Private Sezione on the casinò big win box website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and addirittura-mail address). Your password will be addirittura-mailed esatto you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal momento given on applying for the card must be provided. When minors are registered the details of the ID document used con the application must be provided (regardless of whether they are those of the minor or of per parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or e-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out modo the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once per card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can Rso check how many journeys Volte have made?

Anyone wishing preciso do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access onesto the Private Distretto of the website. You can also check the last four movements and journeys made with the card at any culmine-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by di nuovo-mail (), or by sending verso signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.

Where can I sommita up my MUGI card?

  • Newspaper kiosks, tobacconists’ and book shops with suitable p.oppure.s. terminals.
  • Excretion public establishments.
  • Post offices.
  • Kutxabank ATMs.
  • Euskotren ticket machines and buono offices.
  • Automatic top-up machines at the pullman stations sopra Bilbao, Vitoria-Gasteiz and Donostia.
  • External automatic top-up machines at Aspire of Liberty 20, Donostia (on the spigolo of Txurruka street).
  • On-line, via the private reparto of the website, providing you are per registered user.

How much credit can I load onto my card?

You can vertice up from �5 esatto per maximum of �300, sopra multiples of �5. For on-line operations the maximum apice-up is �100.

How and when do on-line apice-ups become available for use?

On-line vertice-ups carried out before h are available from h the next day, and apice-ups made after h take an insolito day puro become available. However, this type of apice-ups must be activated on Lurraldebus coaches, city buses sopra Donostia, Irun, Errenteria and Zarautz, at Pesatura biglietto offices or at Kutxabank ATMs. So, when you board the filobus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.

*City buses con Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your culmine up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.

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